Passenger Processing System

Common Use Passenger Processing System (CUPPS) for Airports

Reduce costs. Increase operational efficiency.
AeroCloud’s CUPPS airport solutions are a cloud-native, common-use passenger processing system designed to help airports, FBOs, ground handlers, and airlines move passengers smoothly from arrival to boarding.

By enabling shared use of check-in desks, gates, and processing infrastructure, AeroCloud CUPPS improves space utilisation, reduces operating costs, and increases flexibility across the terminal.

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Common Use eDesktop

eDesktop Managed Desktop Service is a fully managed common-use desktop platform for airports, handling agents and airlines.

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AC Pink_Gate Management

Departure Control Systems (eDCS)

A complete Departure Control System, including a Weight & Balance module

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AC Pink_Resource Management System (1)

Security Scanning Solutions

Our security scanning software delivers automated passenger verification.

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AC Pink_FIDS Manager

Self-Service Solutions

Allows passengers to independently check in whilst delivering airport operational efficiencies.

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AeroCloud’s leading-edge technology

AeroCloud’s advanced technology makes airport processes smoother, boosts efficiency, and helps your team perform at its best.

Along with our Passenger Processing Solutions, we offer a wide range of modular Airport Operations Solutions to help you transform how your airport runs. Explore our innovative products and see how easily you can take your operations to the next level.

 

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Features and Benefits of AeroCloud’s Passenger Processing Solutions

A common use passenger processing system (CUPPS) is a shared, standardized airport technology platform that allows airlines and ground handlers to use check-in desks, gates, and kiosks interchangeably. By enabling flexible use of terminal infrastructure, CUPPS reduces costs, improves operational efficiency, and enhances the passenger experience, while ensuring seamless integration with all airline systems.

AC Web Icons Improves collaboration across the airport
Delivers operational flexibility through the shared use of common technology and integrated applications.
AC Web Icons Enables innovation and growth
Delivers a seamless, secure way of handling check-in, bag-drop, security access, and boarding processes.
AC Web Icons Available from anywhere and on any device
Allows stakeholders to share airport facilities and optimise the utilisation of space.
AC Web Icons No limits on users
No limits on users. No charges for user licenses
AC Web Icons Automates manual tasks
Reduces the requirement for hardware and peripherals.
AC Web Icons Scalable and modular
Reduces operational and capital expenditure.

3 Ways CUPPS Improves Airport Efficiency and Reduces Costs

By enabling any airline to use any available check-in desk or gate dynamically, AeroCloud CUPPS unlocks greater operational flexibility and maximizes space utilization, helping airports move more passengers through the terminal without expanding infrastructure.

25
%
Increase in passenger throughput.

AeroCloud CUPPS reduces capital expenditure by up to 30% and airline operating costs by up to 15% per passenger with a common infrastructure. Built on IATA standards, it streamlines operations, cuts hardware needs, and optimizes space while improving passenger flow.

29
%
Cut in capital costs.

AeroCloud CUPPS can increase resource utilization by up to 50% as gates and check-in desks can be dynamically allocated to any airline. CUPPS optimizes space and hardware usage, enhances flexibility, and eliminates dedicated facilities, optimizing airport operations.

50
%
Increase in resource utilization.

Passenger Processing Modules

Flight Management System
Common
Use
eDesktop

AeroCloud eDesktop is a fully managed, common-use desktop platform designed for airports, handling agents, and airlines. Streamline operations and ensure secure, flexible access across all airport workstations.

Relaxed Airport Passenger
Departure
Control
System
(eDCS)

Our complete Departure Control System includes a Weight & Balance Module and full check-in and boarding management. Optimise passenger processing while maintaining safety and compliance.

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Security
Scanning
Solutions

Automate passenger verification and security checks with AeroCloud’s security scanning software, enhancing safety and reducing operational delays.

FIDS
Self-Service
Solutions

Enable passengers to check in independently with AeroCloud self-service solutions, improving efficiency, reducing queues, and optimising airport operations.

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what our
customers say

With AeroCloud Optic, we have accurate information that allows us to plan more effectively at an operational level while also helping to inform decision-making for marketing and spending per head in retail and concession environments. We’ve never been able to do this in the past – it is the holy grail of commercial activity in an airport.

FAQS

Yes, AeroCloud CUPPS is scalable and can be implemented in airports of all sizes. Its flexible architecture allows smaller airports to optimise check-in and gate usage without large infrastructure investments.

Absolutely. AeroCloud CUPPS integrates with self-service kiosks, mobile check-in, and automated bag-drop systems, giving passengers a seamless and efficient travel experience.

AeroCloud CUPPS is built with robust cloud-native security protocols and complies with international data protection standards, ensuring that passenger information remains secure throughout the check-in and boarding process.

Get started with AeroCloud

Ready to simplify operations and elevate performance? Explore how AeroCloud’s all-in-one platform helps airports streamline workflows, improve passenger flow, and future-proof operations. Seamlessly, intelligently, and together.

  • Improves collaboration across the airport
  • Enables innovation and growth
  • Available from anywhere and on any device
  • No limits on users. No charges for user licenses
  • Automates manual tasks